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Send · Sequences

The default sequence changes rooms rather than repeating itself

When the workspace has both channels and the contact has a profile URL, one entry covers the whole chain. The email goes first. A few hours later it moves to LinkedIn: their latest post gets a like. No follow, and the connection request goes out with a fresh note. On accept, the first message waits 24 to 30 hours and is written fresh from their profile.

Demand14,208
Cross-channel default5 steps · 1 branch
1
EmailDay 0

Opening message, written from the trigger

2
LinkedIn+4 hours

Like the latest post. No follow

3
LinkedIn+5 min

Connection request with a fresh note

4
LinkedInOn accept, +24–30h

First message, written from their profile

5
EmailDay 6

New angle, never a bump

Any reply on either channel skips every pending step

What is actually going on

Every claim below is followed by the mechanism under it, because a claim without a mechanism is a slide.

01

A connection request has no follow-up on a timer

You cannot message somebody who has not accepted. An invitation unaccepted after a fortnight is marked lost, which is a status rather than a silence.

02

Any reply on either channel stops everything

Inbound skips every pending step for that contact. It does not pause one channel and keep the other running.

03

A sequence that runs out is not left looking alive

After the final touch has waited a full follow-up interval with no reply, the contact and their conversations move to lost. A real status with its own inbox folder. A reply arriving later still lands and still pulls them back out.

04

Without a LinkedIn side, the email cadence runs unchanged

The bridge fires only when the agent has LinkedIn and the contact has a profile URL. There is no degraded half-chain.

Step by step

How sequences runs

  1. 1

    Step one

    Email, once intent clears the threshold.

  2. 2

    The bridge

    A few hours later: like the latest post, send the connection request with a fresh note.

  3. 3

    On accept

    Wait 24–30 hours, then write the first message from their profile.

  4. 4

    Or not

    Unaccepted after fourteen days is marked lost. No timer-driven nudge to somebody who cannot receive one.

The numbers

Facts, not adjectives

Every figure here is a real value from the running product. A cadence from the scheduler, a price from the credit table, a limit from the ramp. A marketing page that invents a limit is a support ticket with a delay on it.

SendSequences
Launcher tick
Every minute
Bridge delay
Hours, same day
Post-accept wait
24–30 hours
Invitation timeout
14 days, then lost
Stop condition
Any inbound, any channel

Sequences, honestly

Is the invitation detected by step number?

No. By message history. The launcher, the drafter, the acceptance webhook and the lost sweep all read the same thing, which is what stops them disagreeing.

Do follow-ups need approving?

Nothing needs approving. Once step one has left, the pre-planned follow-ups queue themselves and run on the sequence's own clock until a reply, an opt-out or the end.

Sequences is one part of it. The rest runs too.

Sourcing, enrichment, intent, copy, sending, replies and reporting are one product with one bill and one gate. Connect a channel and the whole motion starts.

Start with sales. $2,000 or $5,000 onboarding, then at least $250 monthly credit funding.