Close · Replies
The answer is written while the reply is still warm
When a reply lands and it is not an opt-out, the answer is drafted immediately. Qualifying, or proposing the call, and queued, so it leaves on the next tick through the same gate as everything else. One unsent answer per thread is what stops a second being written while the first is still waiting.
Thursday works. Send an invite for 2pm?
BookedInteresting. How does it handle our EU list?
RepliedNot right now, maybe Q3.
LaterPlease take me off this list.
Opted outDrafted · queued for the next tick
What is actually going on
Every claim below is followed by the mechanism under it, because a claim without a mechanism is a slide.
Drafted straight to queued, not parked for a human
There is no needs-approval folder. Removing a hold in front of the gate is not removing the gate, and every check that only ever ran because somebody clicked now lives on the launcher side.
A reply moves the heat, and outranks everything else
Replied with interest is 5, replied at all is 4. A negative reply is closed rather than cold. The heat is left alone rather than driven to 1 and mixed in with people who have simply not engaged.
Classification is a badge; the stop is not
The sequence stops on any inbound, before anything is classified. The label is for you.
Connector delivery retries rather than degrading
An event that cannot reach your CRM is queued and retried with backoff. Five minutes doubling to six hours, dead after eight attempts. Rather than silently lost on a card that says degraded.
Step by step
How reply handling runs
- 1
Stop
Pending steps for that contact are skipped.
- 2
Screen
Keyword opt-out pass. A match suppresses and ends it.
- 3
Draft
The answer is written from the thread and the evidence, and queued.
- 4
Send
Next launcher tick, through the gate, with the footer the transport appends.
The numbers
Facts, not adjectives
Every figure here is a real value from the running product. A cadence from the scheduler, a price from the credit table, a limit from the ramp. A marketing page that invents a limit is a support ticket with a delay on it.
- Draft latency
- On arrival
- Send latency
- Next eligible minute tick
- Per thread
- One unsent answer at a time
- Retry policy
- 5 min doubling, cap 6 h, dead at 8 attempts
- Retry budget
- 25 deliveries per pass
Reply handling, honestly
What if I want to read it first?
Set the campaign to Supervised. Review the held steps inside that campaign and inspect conversation drafts in Inbox.
Can it book the meeting?
It proposes the call and works toward it. The booking lands on whichever calendar you connected, and the booked transition dispatches to your CRM.
Close
Every reply, in one place, worked to a call
Keep reading
All featuresReply handling is one part of it. The rest runs too.
Sourcing, enrichment, intent, copy, sending, replies and reporting are one product with one bill and one gate. Connect a channel and the whole motion starts.
Start with sales. $2,000 or $5,000 onboarding, then at least $250 monthly credit funding.