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Deliverability · Intermediate · 10 min read

The deliverability checklist, in the order that matters

Authentication, domain strategy, warmup, volume and list hygiene. Ranked by how much each one actually moves inbox placement.

Deliverability advice is usually a long undifferentiated list, which is unhelpful because the items differ in impact by an order of magnitude. Authentication is mandatory and mechanical. Content is discussed constantly and matters least.

This is the same list, ranked.

1. Do not send cold volume from your primary domain

This is the highest-impact decision on the list and it is made once. A bad month of cold outbound on your root domain damages the reputation your invoices, password resets and customer replies depend on.

Attach a subdomain. If the whole programme goes wrong, you retire a subdomain rather than your company.

2. Authenticate properly, then verify it

SPF, DKIM and DMARC. All three, published, and checked from outside rather than assumed from the fact that you pasted them in.

None of them makes your mail wanted. What they buy is that your legitimate mail is not discarded for looking forged.

  • SPF: the sending servers, with no more than ten lookups.
  • DKIM: signing enabled and the key published.
  • DMARC: a policy and a reporting address you actually read.
  • Reply-to on the same domain as the from address.

3. Ramp volume, and be boring about it

Ten a day in week one, twenty-five to day thirty, fifty to day sixty, and only then your real target. Every deliverability disaster begins with somebody deciding that this is too slow.

The ramp is per sending address, not per domain. Reputation attaches to the sending identity.

4. Clean the list before it costs you

Hard bounces damage reputation disproportionately. A five percent bounce rate is not five percent less delivery. It is a reputation event that affects the other ninety-five.

Verify before the first send, suppress on the first hard bounce, and never retry a hard bounce.

5. Watch the trend, not the number

A three percent bounce rate that has been three percent for a month is fine. A one percent rate that was point-two last week is a problem. The same is true of complaints.

Spikes should re-anchor your ramp automatically. Continuing to send at target volume through a reputation event is how a recoverable problem becomes a dead domain.

6. Content, last and least

Fewer links, no tracking pixel, plain text over HTML, and no spam-trigger-word lists. Those have been folklore for a decade. Content matters at the margin. The five items above matter more, in order.

The takeaway

Domain strategy, authentication, ramp, hygiene, trend, content. If you are debating subject-line words while sending cold volume from your root domain, you are optimising item six.

DeliverabilityIntermediate10 min

Everything above, running on your list

Describe the company, confirm the keywords, connect a channel. The agents take it from there, and Supervised mode is available when you want to review before sending.

Start with sales. $2,000 or $5,000 onboarding, then at least $250 monthly credit funding.